TTBizLink, the first Single Electronic Window (SEW) in the Caribbean, is a secure business portal that provides 24/7 access to applications for various trade and business related government services by linking multiple partners via a single electronic platform at www.ttbizlink.gov.tt. Applications submitted online are automatically routed to the relevant approving agency for electronic processing. The agency then communicates with the applicant electronically on the status of the application indicating whether it has been approved, rejected or queried.
TTBizLink represents collaboration amongst twenty four (24) unique agencies on board from seven (7) Ministries together with the Trinidad and Tobago Chamber of Industry and Commerce (TTCIC). Registration for TTBizLink is conducted by ttconnect under the Ministry of Rural Development and Local Government.
Through the Modules available on TTBizLink, forty seven (47) e-applications are available which are currently being used by over 7,200 registered users.
Towards the end of 2016 TTBizLink formally launched its Mobile Inspection Module. This Module will enable inspectors from the Ministry of Agriculture, Land and Fisheries (Plant Quarantine Services), the Ministry of Health (Chemistry, Food and Drugs Division) and the Trinidad and Tobago Bureau of Standards performing inspections of imports at the main Port of entry, to undertake all relevant processing on tablet devices procured by the Ministry of Trade and Industry rather than by using paper forms and their associated paper checklists. This will positively impact the clearance of goods by allowing for an immediate capture of inspection decisions and, as such, result in significant time efficiencies for the trading community.
Persons who are interested in registering for TTBizLink can call its Help Desk at the toll free number 800-4739. This is operational Monday to Friday from 8:00 a.m. to 4:00 p.m. Alternatively, you can send an e-mail to firstname.lastname@example.org.
THE MODULES AVAILABLE ON TTBIZLINK ARE:
• E-Certificate of Origin
• E-Company Registration
• E-Company Partnership BIR and VAT Registration
• E-Fiscal Incentives
• E-Goods Declaration
• E-Import Duty Concessions
• E-Import/Export Permits and Licences
• E-Maritime Services
• E-National Insurance Board Registration
• E-Utilities Service
• E-Work Permit
TTBizLink continues to be acknowledged locally and internationally. To this effect, in closing off the year 2016, it was one of the winners in The Awards of Excellence in Electronic Government (excelGOV). The award was in the category for Improvement of Public Services. The excelGOV Awards 2016 is organized by the Network of e-Government Leaders of Latin America and the Caribbean (RED GEALC), with the support of the Organization of American States (OAS) and the Inter-American Development Bank (IDB).
In 2015 TTBizLink was awarded Diamond Standard Certification by the country’s Ministry of Public Administration and Communications in its Diamond Standard Programme. Through this initiative, Certification is given for excellence in service delivery.
The Diamond Standard Certification followed from 2014 when TTBizLink was one of only three (3) finalists in the category “Innovation in Government Services and Programmes” at the Commonwealth Association for Public Administration and Management’s (CAPAM’s) International Innovation Awards.
Further, in 2013 TTBizLink was recognized at the United Nations Public Service Awards (UNPSA), placing first in the category “Promoting Whole of Government Approaches on the Information Age”.